Lake Victoria North Water Services Board is committed to creating value that is sustainable by ensuring the provision of adequate, quality and affordable water and sanitation services that in turn promotes socio-economic progress in our area of jurisdiction.
The Board shall do this by:
1. Establishing quality objectives at the beginning of every financial year based on the corporate strategic plan which shall be monitored and reviewed periodically.
2. Establishing water and sanitation infrastructural development, maintain and manage.
3. Seeking to understand and exceeed the needs and requirements of customers and interested parties.
4. Ensuring all activities of the Board are aligned to statutory and regulatory requirements and strategic plan.
5. Continually measuring, analysisng and evaluating the effectiveness and efficiency of quality management system for continual improvement.